Refund Policy

At AlfaDesignClos, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a simple refund process under the following terms: 

Eligibility for Refunds

  • Refund requests must be made within 5 days of receiving your product.
  • To qualify for a refund, the product must be:
    • Unused and in the same condition as you received it.
    • Returned in its original packaging. 

How to Request a Refund

  1. Contact our customer service team at support@alfadesignclos.com or [Insert Contact Number] to initiate your refund.
  2. Return the product to the following address:
    [Dash Address]
  3. Once we receive the product, our team will inspect it.  

Refund Approval

  • If the product meets our return criteria (unused and in suitable condition), we will process your refund.
  • Shipping Costs: Please note that shipping costs may be deducted from your refund amount. 

Non-Refundable Items

  • Products that show signs of use or damage.
  • Custom or personalized items, unless they are defective or damaged upon delivery. 

Processing Time

Approved refunds will be processed within 5-7 business days after we receive and inspect the product. The refund will be credited back to your original payment method. 

Need Assistance?

For any questions or issues regarding refunds, feel free to contact us at:

Thank you for shopping at AlfaDesignClos. We’re here to ensure a great experience for you!